Privacy Policy & Terms

Disclaimer Policy

All information and resources are provided by The Confident Clinician are for general information and reference purposes only and should not be relied upon as fact. This includes but is not limited to, materials, drafts, ideas, guides, digital content, email, blog posts, podcasts, events, webinars, social media (e.g. Facebook, Instagram, TikTok, etc), and all downloadable or purchasable resources.

We make no guarantee that any information is accurate, complete, current, or error-free. Users are strongly encouraged to verify independently against professional clinical guidance, academic resources, Nursing and Midwifery Council (NMC) standards, and local organisation policies.

This content does not constitute professional advice and should not be used as a substitute for consultation with a qualified professional, or legal advisor. If you so choose to utilise or act upon any of our information or work, you do so entirely at your own discretion and risk.

The Confident Clinician accepts no liability for any direct, indirect, or consequential loss, injury, or damages arising from the use of, or reliance on, our content, tools, or resources.

All resources and materials, whether free or paid, remain the intellectual property of The Confident Clinician and must not be reproduced, distributed, or resold without written permission.

By accessing our services you acknowledge that you have read, understood, and agree to this disclaimer policy.

Privacy Policy

At the Confident Clinician, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the data you share when using our website, resources, and services.

Information we collect

When you interact with our website or services, we may collect and process the following data about you:

• Information provided voluntarily by you. For example, personal details (name, email, contact information) when you subscribe/sign up to emails, make purchases or download resources.

• Information that you provide when you communicate with us by any means.

• Technical data about how you use our site including, IP address, browser type, device information, details of your visits such as pages viewed. Such information includes traffic data, location data, and other communication data.

Use of Your Information

We use the information that we collect to:

• Provide access to our resources, clinical tools, and services.

• Process orders and deliver purchased products

Provide information that you request from us relating to our products &/or services (such as, updates, newsletter, or promotional materials)

• To inform you of any changes to our website, services, and products.

• Improve our website, user experience, and educational tools through analytics.

• Comply with legal obligations (including GDPR and UK data protection laws)

Data Sharing & Protection

• We never sell or rent your personal data.

• Trusted third-party providers (e.g. payment processors, hosting platforms0 may access data only to perform necessary services.

• Security measures (encryption, restricted access, secure hosting) are used to protect your data.

Whilst we do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

• In the course for us to provide our services to you.

• Where you have provided your agreement for us to do so.

• In the event that we sell any or all of our business to the buyer.

• Where we are legally required by law to disclose your personal information.

• To further fraud protection and reduce the risk of fraud.

How Long We Keep Your Information

The data we collect from you will be stored for no longer than necessary, based on:

• The type of contract we have with you.

• How long your information remains relevant.

• Any limitation periods prescribed by law within which claims might be made.

• The length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations.

• The existence of your consent and our legitimate interest in keeping such information.

Use of cookies

Our website may use cookies to:

• Remember your preferences

• Analyse traffic through tools like Google Analytics

•Improve functionality, performance and User experience.

You can disable cookies in your browser settings, but some features may not work correctly.

For more information about our cookie policy please see our 'Cookie Policy' tab.

Access to Information

In accordance with the Data Protection Act 1998, you have the right to:

• See any information that we hold relating to you, if any.

• Update or request deletion of your personal data.

• Withdraw consent to marketing communications.

• Express any concern you have about our use of your data to the UK ICO.

Third-Party Links

Our website may include links to external resources (e.g. Amazon KDP, partner platforms). We are not responsible for the privacy practices of third-party sites.

Contacting Us

Please do not hesitate to contact us regarding any matters relating to this Privacy Policy, marked for the attention of: The Confident Clinician; Data Protection Query via the following email address: [email protected]

We update our Policies from time to time. For the most current information, we would suggest checking back here regularly.

Cookie Policy

This Cookie Policy explains what cookies are, how they are used, and how to control the cookie preferences.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How we use cookies?

As most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and to speed up your future interactions with our website.

How long do cookies last?

• Session cookies - these are deleted when you finish browsing a website and are not stored on your computer longer than this.

• Persistent cookies - these are stored on your computer after you have finished using a website so that the website provider can remember your preferences the next time you use it. For example, our cookie notice sets a cookie which lasts for one month so that you are not bothered by the cookie notice if you revisit our site within a month of your last visit.

What types of cookies do we use?

• Necessary/Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

• Analytical/Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, the source of the visit, which pages of the website have been visited, some device information, etc. This data help us understand and analyse how well the website performs and where it needs improvement.

• Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

• Marketing: Our website may displays advertisements. Thus, these types of cookies are used to personalize the advertisements that we display so that they are meaningful to you. These cookies also help us keep track of the efficiency of the ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

• Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences?

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

To find out more about how to manage and delete cookies, visit www.allaboutcookies.org .

We update our Policies from time to time. For the most current information, we would suggest checking back here regularly.